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@media screen,projection,tv,handheld{#Overlay{position:absolute;top:0;left:0;width:100%;height:100%;background-color:#000;opacity:0.5;filter:alpha(opacity = 50);z-index:200;}.Dialog{position:absolute;z-index:99999;min-width:150px;background:#FFF;}.Dialog > .Header{cursor:move;display:block;position:relative;background:#ddd;border-bottom:1px solid #CCC;min-height:22px;}.Dialog > .Header .Close{display:block;position:absolute;height:12px;width:12px;right:8px;top:50%;margin-top:-6px;color:#000;}.Dialog > .Header h1{padding:10px;font-size:12px;}.Dialog > .Content{overflow:hidden;padding:5px;}.Dialog > .Content > .InnerContent{padding:10px;background:#FFF;overflow-y:auto;max-height:200px;}.Dialog > .Content > .ContentFooter{padding:7px 10px;margin:0px -5px -5px -5px;background:#ddd;min-height:20px;border-top:1px solid #CCC;}.Dialog > .Content > .ContentFooter button + button{margin-left:5px;}.Dialog > .Footer{padding:6px 0 5px;display:block;position:relative;background:#ddd;border-top:1px solid #CCC;}.Dialog > .Footer.ContentFooter{display:none;}.Dialog.Alert .InnerContent .fa{display:block;font-size:25px;text-align:center;color:#ff505e;}.Dialog.Alert h2,.Dialog.Alert p{text-align:center;}.Dialog.Alert{width:450px;top:100px;left:300px;}.Dialog.Search{width:550px;}}
@media screen,projection,tv,handheld{div.TooltipContainer{position:absolute;z-index:4000;display:none;}div.Tooltip{width:244px;}div.Tooltip.TongueTop,div.Tooltip.TongueBottom{width:400px;}div.Tooltip.TongueLeft{margin-left:-37px;}div.Tooltip.TongueRight{margin-left:-202px;}div.Tooltip > div.Content{background-color:#fff;border:1px solid #ccc;padding:5px;position:relative;}div.Tooltip > div.Content p{margin:0px;color:#000;}div.Tooltip.TongueTop > div.Content{margin-bottom:15px;}div.Tooltip.TongueBottom > div.Content{margin-top:15px;}div.Tooltip > div.Content:after,div.Tooltip > div.Content:before{left:50%;border:solid transparent;content:" ";height:0;width:0;position:absolute;pointer-events:none;}div.Tooltip.TongueTop > div.Content:after,div.Tooltip.TongueTop > div.Content:before{top:100%;}div.Tooltip.TongueBottom > div.Content:after,div.Tooltip.TongueBottom > div.Content:before{bottom:100%;}div.Tooltip.TongueLeft > div.Content:after,div.Tooltip.TongueLeft > div.Content:before{left:10%;}div.Tooltip.TongueRight > div.Content:after,div.Tooltip.TongueRight > div.Content:before{left:90%;right:10%;}div.Tooltip > div.Content:after{border-color:rgba(255,255,255,0);border-width:6px;margin-left:-6px;}div.Tooltip > div.Content:before{border-color:rgba(204,204,204,0);margin-left:-7px;}div.Tooltip.TongueTop > div.Content:after{border-top-color:#fff;border-width:6px;}div.Tooltip.TongueTop > div.Content:before{border-top-color:#ccc;border-width:7px;}div.Tooltip.TongueBottom > div.Content:after{border-bottom-color:#fff;border-width:6px;}div.Tooltip.TongueBottom > div.Content:before{border-bottom-color:#ccc;border-width:7px;}}
@media screen,projection,tv,handheld{.Login{padding:34px 0;}.Login p{padding:0;}.Login noscript p{color:#666666;margin:13px 0 26px;}#Slider{margin-bottom:34px;width:642px;height:260px;overflow:hidden;}#Slider h2{line-height:22px;}#Login,#Reset,#Signup,#PreLogin{width:500px;height:260px;padding-left:142px;position:relative;}#NoJavaScript,#OldBrowser{width:500px;padding-left:142px;position:relative;}.RTL #Login,.RTL #Reset,.RTL #Signup,.RTL #PreLogin{padding:0 142px 0 0;float:right;}.InlineNavigation{top:1px;left:34px;position:absolute;}.RTL .InlineNavigation{left:auto;right:34px;}.Login label{width:auto;padding-left:2px;float:none;color:#222;font-size:12px;text-align:left;}.Login form label.Focused{color:#BBB;}.Login input[type='text'],.Login input[type='email'],.Login input[type='password']{width:177px;padding:3px 5px;font-size:14px;background-color:transparent;display:block;}.Login input:focused{border-color:#F92;}.Login button{margin-top:13px;min-width:70px;}.Login button:disabled{color:#7F7F7F;background:#F0F0F0}.Floating div{margin:2px 5px 2px 0;position:relative;float:left;}.RTL .Floating div{margin:2px 0 2px 5px;}.Floating button{margin-top:17px;}.JavaScriptAvailable .Floating button{margin-top:0;padding:4px 0;}.JavaScriptAvailable .Login label,.JavaScriptAvailable .Login label.Mandatory{margin:1px 5px;color:#999 !important;font-size:14px;line-height:14px;position:absolute;z-index:1;max-width:177px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}.JavaScriptAvailable .Login input[type='text'],.JavaScriptAvailable .Login input[type='password']{margin:0;position:relative;z-index:10;}.Option{margin:0;padding:0 2px 3px;line-height:21px;float:none;}#Signup #Title,#Signup input[type='text'],#Signup input[type='email']{width:250px;}.NewLine{clear:left;}.JavaScriptAvailable .Floating .NewLine button{margin-top:8px;}.ErrorBox,.SuccessBox,.WarningBox{display:block;margin:-13px 136px 20px;padding:5px 8px 4px;cursor:default;}.ErrorBox{color:#FFF;background:#D41111;}.WarningBox{color:#555;background:#FFDD50;}.WarningBox.WithIcon{position:relative;padding-left:25px;}.WarningBox.WithIcon > i{position:absolute;left:10px;top:6px;}.SuccessBox{color:#FFF;background:#08A503;}.Login .Content{margin-left:142px;border-top:none;}.RTL .Login .Content{margin-right:142px;margin-left:0;}}
@media screen,projection,tv,handheld{#Navigation{height:25px;width:100%;position:relative;background:#ddd;clear:both;}#Navigation > ul{float:left;}.RTL #Navigation > ul{float:right;}#Navigation > ul > li > ul{position:absolute;top:25px;left:0px;display:none;border-top:0px;}.RTL #Navigation > ul > li > ul{right:1px;}#Navigation > ul > li:hover ul,#Navigation > ul > li a:focus + ul,#Navigation > ul > li ul.Expanded{display:block;z-index:1000;}#Navigation .Individual{float:right;}.RTL #Navigation .Individual{float:left;}#Navigation > ul > li{float:left;position:relative;border-right:1px solid #bbb;}#Navigation > ul > li:last-child{border-right:0px;}.RTL #Navigation > ul > li{float:right;margin:-1px -2px 0 0;}#Navigation > ul > li > a{color:#111;font-size:11px;display:block;outline:none;padding:6px 10px 5px 11px;}#Navigation > ul > li.Selected > a:after{content:"";}#Navigation > ul > li:last-child > a:after{display:none;}#Navigation > ul > li > ul a{color:#222;font-size:11px;padding:4px 15px 4px 6px;white-space:nowrap;display:block;background-color:#C4C6C6;border-top:1px solid #aaa;}#Navigation > ul > li > ul li:last-child{border-bottom:1px solid #aaa;}#Navigation > ul > li > ul a:hover,#Navigation > ul > li > ul a:focus,#Navigation > ul > li > ul a.SubSelected{background-color:#ddd;}.RTL #Navigation li:first-child a,#Navigation li::last-child a{background-image:none;}.RTL #Navigation > ul > li > ul{min-width:120px;}.RTL #Navigation > ul > li > ul a{padding:4px 6px 4px 15px;white-space:normal;}#Navigation li:active{background:#949494;}#Navigation .Selected + li{margin-left:-1px;}#Navigation .Selected + li a{padding-left:10px;}#Navigation .Selected,#Navigation .Selected:active,#Navigation > ul > li:hover{background:#343435;}#Navigation .Selected > a,#Navigation > ul > li:hover > a{color:#FFF;background:none;}.MessageBox,.ActionRow{font-size:11px;background:#ddd;border-top:1px solid #F0F2F2;border-bottom:1px solid #B8BBBB;overflow:hidden;text-shadow:0 1px 0 #F6F9F9;clear:both;}#MainBox.TicketView .ActionRow{border-top:0px;}.Content .MessageBox{border:1px solid #ddd;}.MessageBox.Notice{background:#F7AE40;border:0px;}.MessageBox.Error{background:#F25C5C;}.MessageBox.Success{background:#95C47D;}.RTL .MessageBox p{padding:1px 20px 1px 0;}.MessageBox p{text-shadow:none;color:#000;margin:5px 7px;padding:1px 0 1px 5px;}.MessageBox a{display:none;}#BottomActionRow{padding:5px 9px 6px 9px;background:#eee;border:0px;}.TicketView #BottomActionRow,.RTL .TicketView #BottomActionRow{padding:0;border-radius:0;border-left:none;border-right:none;}#BottomActionRow span{padding:0 5px;}.RTL #BottomActionRow span{padding-left:0;padding-right:5px;}.Filter{padding:0 !important;overflow:hidden;}.Filter a{padding:5px;text-shadow:0 1px 0 #ECF0F0;display:block;}.Filter a:after{content:"|";display:inline-block;font-weight:normal;color:#777;padding-left:5px;margin-right:-3px;}.Filter li:last-child a:after{display:none;}.RTL .Filter a{background-position:left;}.Tabs{padding:5px 9px;float:left;}.RTL .Tabs{float:right;}.Tabs li{float:left;}.RTL .Tabs li{float:right;}.Tabs a{color:#777;}.Tabs a:hover{color:#444;}.Tabs .Selected{font-weight:bold;color:#444;}.Pagination{float:right;}.RTL .Pagination{float:left;}.Pagination a{padding-left:3px;background:none;text-shadow:none;}.ActionRow li:last-child a,.Filter li:last-child a{background:none;}.RTL .ActionRow li:last-child a{padding-right:3px;padding-left:0;}.Sortable .ActionRow{border-bottom:none;}.Sortable #BottomActionRow{padding-bottom:0;border-bottom:1px solid #B8BBBB;}.SearchTerms{padding:4px 7px;}.SearchTerms h2{margin:0;color:#222;font-size:15px;display:inline;text-shadow:0 1px 0 #EEE;}.SearchTerms span{padding:1px 8px 0;margin:0 3px;color:#666;background:#FFF;border:1px solid #BBB;border-radius:8px;-webkit-box-shadow:0 1px 2px #DDD inset,0 1px 0 #E8E8E8;box-shadow:0 1px 2px #DDD inset,0 1px 0 #E8E8E8;}.SearchTerms span a{font-size:13px;vertical-align:bottom;}}
@media screen,projection,tv,handheld{.TicketView .Content{padding:0;}table.Overview{width:100%;color:#444;text-shadow:0 1px 0 #FFF;zoom:1;clear:both;position:relative;}.Overview thead{background:#ccc;display:none;}.Sortable thead{display:table-header-group;}.Overview thead th{padding:0;vertical-align:bottom;border-right:1px solid #999;border-bottom:1px solid #999;}.RTL .Overview thead th{border-right:none;border-left:1px solid #666;}.Overview thead .Status{padding-left:0;}.Overview thead a{padding:1px 13px 4px 8px;height:10px;color:#444;font-size:11px;text-transform:uppercase;display:block;text-shadow:0 1px 0 #EEE;position:relative;white-space:nowrap;}.Overview thead span{padding:1px 13px 4px 8px;height:10px;color:#444;font-size:11px;text-transform:uppercase;display:block;text-shadow:0 1px 0 #EEE;}.Overview thead .SortAscending a,.Overview thead .SortDescending a{color:#222;font-weight:600;text-align:left;background:#aaa;text-shadow:0 1px 0 #BBB;padding-right:20px;}.Overview thead .SortDescending a{background:#aaa;}.Overview thead .SortDescending a:after{content:"\25BC";display:block;position:absolute;right:2px;top:0px;}.Overview thead .SortAscending a:after{content:"\25B2";display:block;position:absolute;right:2px;top:0px;}.Overview tbody{background-color:transparent;}.Overview tbody tr{border-bottom:1px solid #FFF;}.Overview tbody tr:active{background-color:#DDD;}.Overview tbody tr:first-child{border-top:none;}.Overview tbody td{padding:6px 8px 3px;white-space:nowrap;border:0px solid;}.Overview tbody a{color:#444;text-decoration:none;outline:none;}.Overview table a:hover{color:#000;}.Overview tbody tr td{background-color:#FBFBFB;}.Overview tbody tr:nth-child(even) td{background-color:#F2F2F2;}.State{padding-left:8px;}.Title div{height:14px;color:#777;overflow:hidden;white-space:normal;}.Title h2{margin-bottom:0;font-size:12px;font-weight:bold;color:#444;display:inline;}.Age{padding-right:8px;text-align:right;}.Overview thead th.Age{border-right:none;border-left:none;text-align:left;}.RTL .Overview thead th.Age{text-align:right;}.Overview tbody tr:hover td{background:#FCB24B;}.Overview tbody tr:hover{border-color:#CCC;}.Overview tbody tr:hover td,.Overview tbody tr:hover a{color:#452A03;text-shadow:0 1px 0 #F4B259;}.Overview tbody tr:hover .Title div{color:#724807;text-shadow:0 1px 0 #F4B259;}.Overview tbody tr:active td{padding:7px 8px 2px;background-position:bottom;}.DataTable tbody tr,.TableSmall tbody tr{position:relative;}.DataTable tbody tr:hover,.TableSmall tbody tr:hover{z-index:10;}.DataTable tbody td:last-child,.TableSmall tbody td:last-child{border-right:none;}.DataTable tbody tr:hover td,.TableSmall tbody tr:hover td,.DataTable tbody tr:active td.Clickable,.TableSmall tbody tr:active td.Clickable,.DataTable tr:nth-child(even):hover td.Highlight{background:#FCB24B;}tbody tr.UnreadArticles td{font-weight:bold !important;}.DataTable td,.TableSmall td{line-height:15px;vertical-align:middle;}.DataTable tr:hover,.TableSmall tr:hover{color:#000;}table tr.MasterAction{cursor:pointer;}.DataTable{width:100%;background-color:#FDFDFD;border:1px solid #ddd;clear:both;border-collapse:separate;}.DataTable.FixedLayout{table-layout:fixed;}.DataTable.VariableWidth{width:auto;}.DataTable thead{background:#eeeeee;}.DataTable thead th{padding:4px 10px 3px;color:#4B4B4B;font-size:11px;text-transform:uppercase;background:#eee;border-bottom:1px solid #ddd;border-right:1px solid #CCC;vertical-align:bottom;white-space:nowrap;}.DataTable thead th.UnreadArticles{padding:4px 0px 3px 0px;text-align:center;}.RTL .DataTable thead th{border-left:1px solid #CCC;border-right:none;}.DataTable thead th label{color:#4B4B4B !important;}.DataTable thead th:last-child{border-right:none;}.RTL .DataTable thead th:last-child{border-left:none;}.DataTable thead th a{background-image:none;color:#444;font-size:11px;height:12px;line-height:12px;display:block;}.DataTable thead .SortAscending a,.DataTable thead .SortDescending a{color:#2A2A2A;padding-right:15px;background:#ccc;}.DataTable thead .SortDescending > a:after,.TableSmall thead .SortDescending > a:after{content:"\25BC";display:block;position:absolute;left:2px;top:3px;}.DataTable thead .SortAscending > a:after,.TableSmall thead .SortAscending > a:after{content:"\25B2";display:block;position:absolute;left:2px;top:3px;}.DataTable tbody tr.Invalid{color:#CCC;}.DataTable tbody td{padding:0 10px;border-right:1px dotted #CCC;}.DataTable.FixedLayout tbody td a.AsBlock{white-space:nowrap;text-overflow:ellipsis;overflow:hidden;}.DataTable tbody td.UnreadArticles{padding:0px;}.RTL .DataTable tbody td{border-left:1px dotted #CCC;border-right:none;}.DataTable tbody tr:hover td{border-right-color:#fff;}.DataTable tbody td:last-child{border-right:none;}.RTL .DataTable tbody td:last-child{border-left:none;}.DataTable tr td{line-height:20px;}.DataTable tr:first td{border-top:1px solid #EEE;}.DataTable tr td.Highlight{background-color:#EEE;}.DataTable tr:nth-child(even) td{background-color:#F5F5F5;}.DataTable tr:nth-child(even) td.Highlight{background-color:#E5E5E5;}.DataTable tr td.Highlight{border-right:1px solid #CCC;}.DataTable tr td.Highlight:last-child{border-right:none;}.DataTable tr:hover td a{color:#000;}.DataTable td:first-child input{margin:0;}.TableSmall{width:100%;font-size:12px;color:#303030;border-top:1px solid #ccc;border-bottom:1px solid #ccc;background:#FFF;}.TableSmall thead{border-bottom:none;}.TableSmall .Checkbox{margin-left:7px;}th.Checkbox,td.Checkbox{width:30px;}th.Flags{width:34px;}td.Flags{width:29px;}th.UnreadArticles,td.UnreadArticles{width:30px;}th.Direction,td.Direction{width:30px;text-align:center;}th.Attachment,td.Attachment{width:40px;padding-left:5px !important;}.TableSmall thead th{border-right:1px solid #ccc;border-bottom:1px solid #ccc;vertical-align:bottom;background:#EEEEEE;}.TableSmall thead th:last-child{border-right:0px;}.TableSmall thead th a{padding-top:2px;padding-bottom:2px;}.RTL .TableSmall thead th{background-position:left bottom;}.TableSmall thead a,.TableSmall thead span{margin:0 2px 1px 1px;padding:0 10px;color:#4A4A4A;font-size:11px;line-height:15px;height:15px;text-transform:uppercase;display:block;white-space:nowrap;}.RTL .TableSmall thead a,.RTL .TableSmall thead span{margin:0 1px 1px 2px;}.TableSmall thead span{color:#000;}.TableSmall thead .UnreadArticles a{padding:0 0 0 5px;}.RTL .TableSmall thead .UnreadArticles a{padding:0 5px 0 0;}.TableSmall thead span.UnreadArticles a i{font-size:12px;}.TableSmall thead span.UnreadArticles i:first-child{font-size:16px !important;}thead .SortAscending a,thead .headerSortUp a,thead .SortDescending a,thead .headerSortDown a{color:#000;}.TableSmall thead a span,.DataTable thead a span{height:15px;width:16px;display:block;text-align:center;}.TableSmall thead a span.Flag{height:9px;width:16px;background-color:#999;margin-top:6px;}.TableSmall td{padding:0 10px;background-color:#FDFDFD;border-right:1px dotted #CCC;}.RTL .TableSmall td{border-right:none;border-left:1px dotted #CCC;}.TableSmall td.NonTextContent{padding-left:0;padding-right:0;}.TableSmall tbody tr.Active td,.DataTable tbody tr.Active td{color:#1A1A1A;border-top:1px solid #000;border-bottom:1px solid #000;}.DataTable tbody tr.Active td{background-color:#e5e5e5;}.TableSmall tbody tr td:last-child{border-right:1px solid transparent;}.RTL .TableSmall tbody tr td:last-child{border-left:none;}.TableSmall tbody tr.Active td:last-child{border-right:1px solid #000;}.RTL .TableSmall tbody tr td:first-child{border-left:1px dotted #CCC;}.TableSmall tbody tr.Active td:first-child{border-left:1px solid #000;}.TableSmall td a{color:#303030;}.TableSmall tr:hover td a,.TableSmall tr.Active td a{color:#000;}.TableSmall td a.DynamicFieldLink{color:#FF7722;}.TableSmall tr:hover td a.DynamicFieldLink,.TableSmall tr.Active td a.DynamicFieldLink{color:#FFFFFF;}.TableSmall tr:nth-child(even) td{background-color:#F5F5F5;}.TableSmall td:first-child{padding-top:1px;}.TableSmall tbody .Flags{line-height:11px;padding-top:2px;padding-left:5px;}.TableSmall tbody td span.Direction,.DataTable tbody td span.Direction{text-align:center;display:block;position:relative;font-size:14px;width:30px;}.TableSmall tbody td span.Direction i,.DataTable tbody td span.Direction i{color:#555;}.TableSmall tbody td span.Direction.Incoming .fa-long-arrow-left,.DataTable tbody td span.Direction.Incoming .fa-long-arrow-left{position:absolute;left:auto;right:4px;top:4px;color:#000;font-size:12px;}.TableSmall tbody td span.Direction.Outgoing .fa-long-arrow-right,.DataTable tbody td span.Direction.Outgoing .fa-long-arrow-right{position:absolute;right:2px;top:4px;color:#000;font-size:12px;}.TableSmall tbody td.Attachment,.DataTable tbody td.Attachment{text-align:center;}.TableSmall tbody td a.Attachment,.DataTable tbody td a.Attachment{cursor:pointer;font-size:16px;font-weight:normal;text-align:center;}.TableSmall tbody td a.Attachment i,.DataTable tbody td a.Attachment i{color:#000;}.TableSmall td h2{font-size:12px;margin-bottom:0;}}
@media screen,projection,tv,handheld{.TicketZoom .Content{padding:8px 10px 0;}.TicketHeader{width:80%;overflow:hidden;position:relative;}.TicketHeader h2{margin:3px 0 0;padding:10px 64px 15px 36px;font-size:24px;line-height:24px;position:relative;float:left;}.RTL .TicketHeader h2{padding:10px 36px 15px 0px;float:right;}.Flag span.PriorityID-1{background-color:#03c4f0;}.Flag span.PriorityID-2{background-color:#83bfc8;}.Flag span.PriorityID-3{background-color:#cdcdcd;}.Flag span.PriorityID-4{background-color:#ffaaaa;}.Flag span.PriorityID-5{background-color:#ff505e;}.Flag{top:15px;left:6px;width:21px;height:16px;line-height:16px;text-indent:-9999px;position:absolute;display:block;}.RTL .Flag{left:auto;right:6px;}.Flag span{height:15px;line-height:15px;border:1px solid transparent;border-bottom:none;display:block;}#ZoomSidebar{float:right;width:18%;}#Metadata,#Activities{line-height:20px;float:right;margin-right:5px;width:100%;padding:0px 0px 7px 0px;border:1px solid #E9E9E9;border-bottom:1px solid #DDD;}#Activities{margin-top:20px;padding:0px;}#Activities li{padding:3px 10px;border-bottom:1px solid #ddd;}#Activities li:last-child{border-bottom:0px;}.RTL #Metadata{float:left;}#Metadata li{padding:2px 10px;}#Metadata li.Header{padding:0px;margin-bottom:7px;}#Activities li.Header{padding:0px;}#Metadata li.Header div.MessageHeader,#Activities li.Header div.MessageHeader{padding:2px 10px 1px 10px;}#Metadata li .Key{color:#666;}#TicketOptions{position:absolute;right:0px;top:20px;overflow:hidden;}.RTL #TicketOptions{right:auto;left:0px;}#TicketOptions li{display:inline-block;margin-left:5px;}#TicketOptions .Print,#TicketOptions .ZoomExpand{color:#777;font-size:15px;}#TicketOptions .Print:hover,#TicketOptions .ZoomExpand:hover{color:#f92;}#TicketOptions .ZoomExpand.ExpandAll .fa-minus{display:none;}#TicketOptions .ZoomExpand.ExpandOne .fa-bars{display:none;}.RTL #TicketOptions .ZoomExpandAll{margin:-2px 4px 0 0;}.TicketZoom .Age{width:auto;padding:0;}#Messages{border:1px solid #E9E9E9;border-bottom:1px solid #DDD;position:relative;z-index:10;width:80%;float:left;}#Messages li{position:relative;}#Messages li:last-child .MessageHeader,#Messages li.Visible:last-child .MessageContent{border-width:0;}#Messages li.Visible:last-child .MessageHeader{border-width:1px;}.MessageHeader{padding:5px 8px 3px;color:#6A6A6A;background-color:#eee;border-bottom:1px solid #D6D6D6;position:relative;}.Visible .MessageHeader,.Visible .MessageHeader a{color:#222;}.MessageHeader a{color:#6A6A6A;}.MessageHeader h3{font-weight:bold;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;width:90%;line-height:130%;}.MessageHeader h3 span{font-weight:normal;}.MessageHeader .Age{position:absolute;top:5px;right:8px;}.RTL .MessageHeader .Age{left:8px;right:auto;}.MessageBody{height:0;overflow:hidden;}#Messages li.Visible .MessageBody{height:auto;}#NoArticles{border:1px solid #E9E9E9;border-bottom:1px solid #DDD;position:relative;z-index:10;width:80%;float:left;}#NoArticles li{line-height:30px;padding:2px 10px;border-top:1px solid #FFF;position:relative;}.SeperatorRow{border-top:1px solid #FFF;border-bottom:1px solid #E8E8E8;background:#FCFCFC;}.Details{padding:4px 13px;font-size:11px;color:#525252;line-height:16px;}.Details > div{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}.Details .Label{width:65px;margin:0 3px;color:#AAA;float:left;text-align:right;}.RTL .Details .Label{text-align:left;}.Details .Attachments{padding-top:2px;}.Details .Attachments .Label{text-indent:-9999px;text-align:left;}.RTL .Details .Attachments .Label{text-indent:-9999px;text-align:right;}.Details .Attachments div{display:inline;white-space:normal;}.Details .Attachments span{margin-right:12px;}.RTL .Details .Attachments span{margin-right:0;margin-left:12px;}.DownloadAttachment a{color:#000;}.MessageContent{padding:13px 8px;background:#FFF;border-bottom:1px solid #E9E9E9;-webkit-overflow-scrolling:touch;overflow:auto;width:98%;}.TicketZoom iframe{width:100%;border:none;}#FollowUp{margin:0 13px 8px;color:#6A6A6A;background:#eee;border-left:1px solid #D6D6D6;border-right:1px solid #D6D6D6;position:relative;width:77%;float:left;}#FollowUp.Visible{border-bottom:1px solid #D6D6D6;}.JavaScriptAvailable #FollowUp{margin-bottom:30px;}.JavaScriptAvailable #FollowUp #Messenger{height:0;overflow:hidden;}#FollowUp.Visible #Messenger{height:auto;border-top:1px solid #EEE;}#Messenger #Subject{width:300px;color:#444;background:transparent;}#Messenger textarea{display:block;}#Messenger textarea:focus{border-color:#888;}#Messenger fieldset{margin:8px 7px 10px;border-color:#D6D6D6;}.Attachment{padding:9px 0 4px 138px;}.RTL .Attachment{padding:9px 138px 4px 0;}#Messenger .ActionRow{margin:0 -1px -1px;padding:8px 13px;background-position:-30px;border:1px solid #B8BBBB;text-shadow:none;}#ReplyButton{bottom:-22px;height:10px;margin:0 13px;padding:4px 8px 7px 8px;color:#999;background:#F0F0F0 no-repeat 6px 6px;border:1px solid #D6D6D6;border-top:none;display:none;position:absolute;-webkit-box-shadow:0 0 3px #F6F9F9;box-shadow:0 0 2px #F6F9F9;}.JavaScriptAvailable #ReplyButton{display:block;}#ReplyButton:hover{color:#555;}.Visible #ReplyButton{display:none;}.MessageBrowser{margin:5px 0;padding:0px;border:1px solid #999;border-radius:2px;position:relative;}.MessageBrowser p{margin:0;padding:5px 25px 5px 25px;background-color:#DDD;font-size:11px;text-align:center;}.MessageBrowser a.Close{display:block;width:12px;height:12px;position:absolute;right:4px;top:4px;color:#5D5D5D;}.MessageBrowser a.Close:hover{color:#000;}.agent{}}
@media screen,projection,tv,handheld{.InputField_Container,.InputField_InputContainer,.InputField_ListContainer,.InputField_Container div,.InputField_InputContainer div,.InputField_ListContainer div,fieldset.Columns .Column .InputField_Container,fieldset.Columns .Column .InputField_InputContainer,fieldset.Columns .Column .InputField_ListContainer,fieldset.Columns .Column .InputField_Container div,fieldset.Columns .Column .InputField_InputContainer div,fieldset.Columns .Column .InputField_ListContainer div{padding:0;overflow:visible;}fieldset div.InputField_Container:first-child,fieldset div.InputField_InputContainer:first-child,fieldset div.InputField_ListContainer:first-child,.InputField_Container div:first-child,.InputField_InputContainer div:first-child,.InputField_ListContainer div:first-child{border-top:none;padding-top:0;}div.InputField_Container{position:static;display:inline-block;}div.InputField_InputContainer{position:relative;display:inline-block;line-height:11px;text-shadow:none;}.InputField_Search::-ms-clear{display:none;width:0;height:0;}.InputField_Search,.InputField_Autocomplete{min-width:200px;}.ActionRow .InputField_Search,.ActionRow .InputField_Autocomplete{min-width:200px;box-shadow:none;}.InputField_Search[disabled="disabled"]{color:#aaa;}.InputField_Search[readonly=readonly]:focus{box-shadow:none;}a.InputField_Action{position:absolute;display:block;color:#000;top:5px;}a.InputField_Action:hover{color:#f92;}div.InputField_Selection{display:none;position:absolute;top:4px;height:17px;line-height:11px;}div.InputField_Selection div{display:inline-block;font-size:11px;}div.InputField_Selection div.Text{background:#ddd;padding:2px 4px !important;}div.InputField_Selection div.Remove{background:#bbb;color:#fff;cursor:pointer;}.AlreadyDisabled div.InputField_Selection div.Text{background:#f5f5f5;cursor:default;}div.InputField_Selection div.Remove a{color:#fff;padding:2px 4px;display:block;}.AlreadyDisabled div.InputField_Selection div.Remove{visibility:hidden;display:none;}div.InputField_More{position:absolute;white-space:nowrap;top:6px;}div.InputField_ListContainer{position:absolute;z-index:1000;display:none;text-shadow:none;}div.InputField_TreeContainer{background-color:#fff;border:1px solid #ccc;border-top:none;max-height:90px;overflow-y:auto !important;box-sizing:content-box;line-height:18px;}.ExpandToTop div.InputField_TreeContainer{border-top:1px solid #ccc;border-bottom:none;}div.InputField_ToolbarContainer{background-color:#f5f5f5;border:1px solid #ccc;border-top:none;line-height:21px;box-sizing:content-box;min-height:21px;}.div.InputField_ToolbarContainer ul{width:100%;}div.InputField_ToolbarContainer ul li{display:table-cell;width:1%;text-align:center;}div.InputField_ToolbarContainer ul li:after{color:#bbb;content:"|";display:inline-block;float:right;cursor:default;width:0;}div.InputField_ToolbarContainer ul li:last-child:after{display:none;}.RTL div.InputField_ToolbarContainer ul li:last-child:after{display:inline-block;}.RTL div.InputField_ToolbarContainer ul li:first-child:after{display:none;}div.InputField_ToolbarContainer ul li a{color:#000;display:inline-block;width:100%;margin:2px 0;font-size:11px;line-height:15px;}div.InputField_ToolbarContainer ul li a:hover{border-bottom:2px solid #f92;margin-bottom:0;}.InputField_Confirm,.InputField_Filters.Active{font-weight:bold;}.InputField_FiltersList{display:none;background:#fff;white-space:nowrap;border-top:1px solid #ccc;z-index:1500;line-height:1.5em;width:100%;font-size:11px;}.InputField_FiltersList span{margin-right:5px;vertical-align:15%;cursor:default;}.InputField_FiltersList input[disabled="disabled"] + span{font-style:italic;color:#aaa;}.jstree-InputField{font-size:11px !important;border:none !important;box-shadow:none !important;height:100% !important;margin:0 !important;padding:0 !important;}.jstree-InputField .jstree-node,.jstree-InputField .jstree-children,.jstree-InputField .jstree-container-ul{display:block;margin:0;padding:0;list-style-type:none;list-style-image:none;}.jstree-InputField .jstree-node{white-space:nowrap;}.jstree-InputField .jstree-node.jstree-hidden{display:none;}.jstree-InputField .jstree-anchor{display:inline-block;color:black;white-space:nowrap;padding:0 4px 0 1px;margin:0;vertical-align:top;}.jstree-InputField .jstree-anchor:focus{outline:0;background:transparent !important;}.jstree-InputField .jstree-anchor,.jstree-InputField .jstree-anchor:link,.jstree-InputField .jstree-anchor:visited,.jstree-InputField .jstree-anchor:hover,.jstree-InputField .jstree-anchor:active{text-decoration:none;color:inherit;}.jstree-InputField .jstree-icon{display:inline-block;text-decoration:none;margin:0;padding:0;vertical-align:top;text-align:center;}.jstree-InputField .jstree-icon:empty{display:inline-block;text-decoration:none;margin:0;padding:0;vertical-align:top;text-align:center;}.jstree-InputField .jstree-ocl{cursor:pointer;}.jstree-InputField .jstree-leaf > .jstree-ocl{cursor:default;}.jstree-InputField .jstree .jstree-open > .jstree-children{display:block;}.jstree-InputField .jstree .jstree-closed > .jstree-children,.jstree-InputField .jstree .jstree-leaf > .jstree-children{display:none;}.jstree-InputField .jstree-anchor > .jstree-themeicon{margin-right:2px;}.jstree-InputField .jstree-no-icons .jstree-themeicon,.jstree-InputField .jstree-anchor > .jstree-themeicon-hidden{display:none;}.jstree-InputField .jstree-rtl .jstree-anchor{padding:0 1px 0 4px;}.jstree-InputField .jstree-rtl .jstree-anchor > .jstree-themeicon{margin-left:2px;margin-right:0;}.jstree-InputField .jstree-rtl .jstree-node{margin-left:0;}.jstree-InputField .jstree-rtl .jstree-container-ul > .jstree-node{margin-right:0;}.jstree-InputField .jstree-hovered{background-color:transparent !important;}.jstree-InputField .Disabled > .jstree-anchor{color:#aaa !important;font-style:italic;cursor:default;}.jstree-InputField .jstree-open,.jstree-InputField .jstree-closed{cursor:pointer;}.jstree-InputField .jstree-wholerow-ul{position:relative;display:inline-block;min-width:100%;}.jstree-InputField .jstree-wholerow-ul .jstree-leaf > .jstree-ocl{cursor:pointer;}.jstree-InputField .jstree-wholerow-ul .jstree-anchor,.jstree-InputField .jstree-wholerow-ul .jstree-icon{position:relative;}.jstree-InputField .jstree-wholerow-ul .jstree-wholerow{width:100%;cursor:pointer;position:absolute;left:0;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;}.jstree-InputField .jstree-wholerow-ul .jstree-wholerow-clicked{background-color:#ddd;}.jstree-InputField .jstree-wholerow-ul .jstree-wholerow:hover,.jstree-InputField .jstree-wholerow-ul .jstree-wholerow-hovered,.jstree-InputField .jstree-focused > .jstree-wholerow{background-color:#f92;}.jstree-InputField .jstree-wholerow-ul .jstree-wholerow-clicked:hover,.jstree-InputField .jstree-wholerow-ul .jstree-wholerow-clicked.jstree-wholerow-hovered,.jstree-InputField .jstree-focused > .jstree-wholerow-clicked{background-color:#f72;}.jstree-InputField .Disabled > .jstree-wholerow:hover,.jstree-InputField .Disabled > .jstree-wholerow-hovered{background-color:#eee;cursor:default;}.jstree-InputField .Disabled.jstree-open > .jstree-anchor,.jstree-InputField .Disabled.jstree-closed > .jstree-anchor{cursor:pointer !important;}.jstree-InputField .jstree-clicked{background:transparent !important;border:none !important;padding:0 4px 0 1px !important;}.jstree-InputField.jstree-rtl .jstree-node{background-image:url("data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABgAAAACAQMAAAB49I5GAAAABlBMVEUAAAAdHRvEkCwcAAAAAXRSTlMAQObYZgAAAAxJREFUCNdjAAMOBgAAGAAJMwQHdQAAAABJRU5ErkJggg==");background-position:100% 1px;background-repeat:repeat-y;}.jstree-InputField.jstree-rtl .jstree-last{background:transparent;}.jstree-InputField.jstree-rtl .jstree-open > .jstree-ocl{background-position:-135px -39px;}.jstree-InputField.jstree-rtl .jstree-closed > .jstree-ocl{background-position:-103px -39px;}.jstree-InputField.jstree-rtl .jstree-leaf > .jstree-ocl{background-position:-71px -39px;}.jstree-InputField.jstree-rtl > .jstree-no-dots .jstree-node,.jstree-InputField.jstree-rtl > .jstree-no-dots .jstree-leaf > .jstree-ocl{background:transparent;}.jstree-InputField.jstree-rtl > .jstree-no-dots .jstree-open > .jstree-ocl{background-position:-39px -39px;}.jstree-InputField.jstree-rtl > .jstree-no-dots .jstree-closed > .jstree-ocl{background-position:-7px -39px;}.jstree-InputField .jstree-themeicon-custom{background-color:transparent;background-image:none;background-position:0 0;}.jstree-InputField.jstree-rtl .jstree-node{background-image:url('data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABIAAAACAQMAAABv1h6PAAAABlBMVEUAAAAdHRvEkCwcAAAAAXRSTlMAQObYZgAAAAxJREFUCNdjAAMHBgAAiABBI4gz9AAAAABJRU5ErkJggg==');}.jstree-InputField.jstree-rtl .jstree-last{background:transparent;}.jstree-InputField .jstree-search{font-style:italic;}.jstree-InputField .jstree-no-match .jstree-ocl{display:none;}.jstree-InputField .jstree-no-match{margin-left:2px !important;}.jstree-InputField.jstree-rtl .jstree-no-match{margin-right:2px !important;}.jstree-InputField-Tree .jstree-node{min-height:18px;line-height:18px;margin-left:18px;min-width:18px;}.RTL .jstree-InputField-Tree .jstree-node{margin-right:18px;margin-left:0;}.jstree-InputField-Tree > .jstree-container-ul > .jstree-node,.RTL .jstree-InputField-Tree > .jstree-container-ul > .jstree-node{margin-left:0;margin-right:0;}.jstree-InputField-Tree .jstree-anchor{height:18px;line-height:19px;overflow-y:hidden;}.jstree-InputField-Tree .jstree-icon{width:18px;height:18px;line-height:18px;}.jstree-InputField-Tree .jstree-icon:empty{width:18px;height:18px;line-height:18px;}.jstree-InputField-Tree.jstree-rtl .jstree-node{margin-right:18px;}.jstree-InputField-Tree .jstree-wholerow{height:18px;}.jstree-InputField-Tree .jstree-node,.jstree-InputField-Tree .jstree-icon{background-image:url('../img/inputfield_tree.png');}.jstree-InputField-Tree .jstree-node{background-position:-295px -7px;background-repeat:repeat-y;}.jstree-InputField-Tree .jstree-last{background:transparent;}.jstree-InputField-Tree .jstree-open > .jstree-ocl{background-position:-135px -7px;}.RTL .jstree-InputField-Tree .jstree-open > .jstree-ocl{background-position:-135px -39px;}.jstree-InputField-Tree .jstree-closed > .jstree-ocl{background-position:-103px -7px;}.RTL .jstree-InputField-Tree .jstree-closed > .jstree-ocl{background-position:-103px -39px;}.jstree-InputField-Tree .jstree-leaf > .jstree-ocl{background-position:-71px -7px;}.RTL .jstree-InputField-Tree .jstree-leaf > .jstree-ocl{background-position:-71px -39px;}.jstree-InputField-Tree .jstree-themeicon{background-position:-263px -7px;}.RTL .jstree-InputField-Tree .jstree-themeicon{background-position:-263px -39px;}.jstree-InputField-Tree > .jstree-no-dots .jstree-node,.jstree-InputField-Tree > .jstree-no-dots .jstree-leaf > .jstree-ocl{background:transparent;}.jstree-InputField-Tree > .jstree-no-dots .jstree-open > .jstree-ocl{background-position:-39px -7px;}.RTL .jstree-InputField-Tree > .jstree-no-dots .jstree-open > .jstree-ocl{background-position:-39px -39px;}.jstree-InputField-Tree > .jstree-no-dots .jstree-closed > .jstree-ocl{background-position:-7px -7px;}.RTL .jstree-InputField-Tree > .jstree-no-dots .jstree-closed > .jstree-ocl{background-position:-7px -39px;}.jstree-InputField-NoTree .jstree-node{min-height:18px;line-height:18px;margin-left:2px;min-width:18px;}.jstree-InputField-NoTree .jstree-anchor{height:18px;line-height:19px;overflow-y:hidden;}.jstree-InputField-NoTree .jstree-icon{display:none;}.jstree-InputField-NoTree.jstree-rtl .jstree-node{margin-right:2px;}.jstree-InputField-NoTree .jstree-wholerow{height:18px;}}
@media print{body{font:12px/14px Arial,sans-serif;}#Header,.ControlRow,.ActionRow,.Flag,.Print,.DontPrint,#Footer,#TicketOptions{display:none !important;}.Content,.Header,.Metadata,.MessageHeader,.MessageBody,.Details{width:auto !important;margin:0 !important;padding:0 !important;}.MessageHeader h3{font-weight:18px !important;}.MessageBody{display:block !important;}ol,ul{list-style:none outside none;}#Navigation{display:none;}#Messages{margin-top:-40px;padding:0;}.Message{margin-top:21px;list-style:none;}.MessageHeader a{color:black;}.MessageHeader h3,.MessageBody .Label{display:inline;}.MessageHeader .Age,.MessageBody .Label{font-size:11px;}.Details{margin:8px 0;}iframe{width:100%;}.Filter a{display:block;padding:5px 9px;color:#FFF;}.MessageBox,.ActionRow{margin:0;border-bottom:1px solid #B8BBBB;border-top:1px solid #F0F2F2;font-size:11px;overflow:hidden;}.Overview table thead{display:block;width:100%;}.Overview thead th{border-top:1px solid #CCCCCC;border-bottom:1px solid #CCCCCC;text-transform:uppercase;padding:5px;}.Overview a{text-decoration:none;font-size:12px;font-style:normal;color:#000;}.Overview tbody tr td{border-left:1px dotted #CCC;border-bottom:1px dotted #CCC;padding:5px 5px 5px 10px;text-decoration:none;font-size:12px;font-style:normal;color:#452A03;}.Overview tbody tr td a{text-decoration:none;font-size:12px;color:#452A03;}#ZoomSidebar{float:none;border:1px solid #ccc;padding:15px;}#Metadata{margin:0px;padding:0px;}.TicketHeader{margin:10px 0px 20px 0px;border-bottom:1px solid #000;font-size:20px;padding:5px 0px;line-height:1.2;}#Flag{height:15px;width:150px;margin:10px 0 15px 0;padding:10px;display:block;font-size:15px;color:#CCCCCC;border:1px dashed #CCCCCC;}.TicketHeader h2{margin:10px 0 10px 0;padding:0;}.TicketHeader ul{border-top:1px dotted #CCC;border-bottom:1px dotted #CCC;margin:10px 0 20px 0;padding:10px 0 10px 0;display:inline-block;}.TicketHeader ul li{margin:5px 0 5px 0;}#Metadata li .Key{color:#666666;font-weight:bold;}.MessageHeader{margin:20px 0 10px 0;padding:10px;display:block;}.MessageHeader h3 a{margin:20px 0 10px 0;font-size:16px;text-decoration:none;padding:10px 0 10px 0;display:inline-block;}.MessageHeader .Age{margin:0 0 0 10px;}.Details div{margin-bottom:10px;}.MessageBody .Label{font-weight:bold;}.MessageContent{margin-top:10px;padding:10px;border:1px solid #CCC;}}
@media screen,projection,tv,handheld{.AnimationShake{animation:shake 0.82s cubic-bezier(.36,.07,.19,.97) both;transform:translate3d(0,0,0);backface-visibility:hidden;perspective:1000px;}@keyframes shake{10%,90%{transform:translate3d(-1px,0,0);}20%,80%{transform:translate3d(2px,0,0);}30%,50%,70%{transform:translate3d(-4px,0,0);}40%,60%{transform:translate3d(4px,0,0);}}}